Terms
Nothing on this website is a contract
This site describes what we build and invites you to talk to us. It does not offer terms, quote a binding price or create an agreement. The documents that do are sent with a proposal, before anything is signed.
What you will be sent
Three documents, and what each one settles
They govern software that holds a business's accounts, so they are settled in writing before any work starts rather than agreed in a meeting. Below is what each one covers. Ask us for them at any point in a conversation; you do not have to wait until the end.
Terms of service
- What the subscription includes, and what counts as a separate engagement
- Who owns the data, and who owns the software
- Notice periods on both sides
- What happens to your data when a subscription ends
- Limitation of liability
Service level
- Uptime target and how it is measured
- Support hours and response times by severity
- Planned maintenance and how it is announced
- What a missed target entitles you to
Payment and cancellation
- Billing period and accepted methods
- What happens if an invoice is late
- Refund and cancellation position
- How and when prices can change
In the meantime
What is true today
- No price is published on this site yet, and nothing here is an offer. See Pricing for the shape of the two ways of working with us.
- Build stages are stated honestly. A capability marked "in build" is not something you are buying today, and no proposal from us will imply otherwise.
- What we do with an enquiry you send through this site is set out on Privacy.
Ask
Want the documents before you talk to us?
That is a reasonable thing to want. Email hello@nnrkcloud.com and ask for what exists. NNRK Solutions is based in Lahore, Pakistan.